If a brand is missing or you suspect a counterfeit, tell us — we'll investigate and verify.
How are brands verified?We verify invoices, batch numbers, and confirm supply chains. We also check warehouse fulfillment and sample random batches before shipping.
Can sellers claim brand pages?No. Brand pages are managed by TheSkinProof admins only to protect buyers from misrepresentation.
What if a product is fake?We offer a 2× Money Back guarantee for proven counterfeit items. Report within 7 days along with photos and batch number.