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✓ 100% Verified Products2× Money Back if FakeFree Delivery across BD*bKash · Nagad · COD

Contact our Trust & Safety team

Have a verification question, need help with a suspect product, or want partnership information? We're here to help.

Email
trust@theskinproof.com — typical reply within 2 business days
Phone (Business hours)
+880 1XXX-XXXXXX — Sat–Thu 10:00–18:00 (BST)
Documentation
Verification policy, returns, and guarantee details (public).
We try to respond within 2 business days. For urgent cases call support during business hours.
Rate-limited: 30s between sends

Support hours

Sat — Thu: 10:00 — 18:00 (BST, UTC+6)
Closed: Fridays & public holidays

What to include in your report

  • Order number / receipt (if you have)
  • Batch number visible on packaging
  • Photos of the product & packaging
  • Where and when you bought it