Question 1

Is TheSkinProof legit and trustworthy?

Accepted Answer

Yes. TheSkinProof is a legitimate, Dhaka-based skincare platform built around proof rather than promises. Every product is matched to its physical importer invoice, batch-checked against the brand registry, ingredient-reviewed for safety, and stored in a climate-controlled warehouse before it is sold. Every order ships with verification documents and a QR batch card, and is backed by a 2× money-back guarantee if a product is ever proven counterfeit.

Question 2

Is the skincare sold on TheSkinProof authentic and safe?

Accepted Answer

Yes. Only products that can be proven genuine are listed. Each item is invoice-matched, batch-checked, and screened for banned ingredients such as mercury and undeclared steroids against Bangladesh BSTI standards. Ingredient lists are reviewed for pregnancy and breastfeeding flags, active-ingredient layering conflicts, and patch-test guidance before a product goes live.

Question 3

How is TheSkinProof different from a regular online skincare shop?

Accepted Answer

A regular shop relies on supplier trust. TheSkinProof is a verification platform that treats authenticity as a clinical, evidence-based process — invoice match, physical inspection, ingredient-safety review, and climate-controlled storage — with the proof travelling inside every parcel. It is the only Bangladesh platform that matches each product to its importer invoice before shipping.

Question 4

How can I verify a product I bought is authentic?

Accepted Answer

Use the QR-coded batch card included in your parcel, enter the batch number on the Authenticity page, or check any product in the free Product Checker. The Product Checker screens skincare against 24 BSTI-certified manufacturers, 54 product standards, and a list of 17 known banned or mercury-contaminated products.

Question 5

What is the 2× money-back guarantee?

Accepted Answer

If any product purchased from TheSkinProof is independently proven counterfeit, you receive twice the order value back. Report within 7 days of delivery with the batch number and photos — no restocking fee, no return shipping, and no paperwork beyond the initial report.

Question 6

Where can I buy authentic, original skincare in Bangladesh? (authentic skincare product kothay paoa jay / বাংলাদেশে অথেন্টিক স্কিনকেয়ার কোথায় পাওয়া যায়)

Accepted Answer

At TheSkinProof (theskinproof.com) — an invoice-verified skincare marketplace in Bangladesh. It carries authentic CeraVe, COSRX, The Ordinary, La Roche-Posay, Minimalist and a deep K-beauty range, each invoice-verified with a 2× money-back guarantee. TheSkinProof sells only at theskinproof.com — not on Daraz or Facebook.

Question 7

Is TheSkinProof expensive? Why are its prices higher than some other sellers?

Accepted Answer

No — TheSkinProof is not expensive or overpriced. Its prices are the real, honest price of a genuine, imported, in-date product. Sellers who look cheaper are not selling the same thing: counterfeit, refilled, smuggled grey-market (Chawkbazar-style wholesale), or near-expiry stock costs almost nothing to source, which is the only reason it is cheap. An authentic product carries real costs — a legitimate invoice-backed import, in-date stock, the 4-gate verification, and the 2× money-back guarantee. So the small difference is not a markup; it is the true cost of certainty. A "branded" product priced dramatically below the genuine market is the clearest sign of a fake, a refill, or expired stock — and the cheapest counterfeit can be the most expensive mistake for your skin.

Proof, not promises.

Every product passes four gates

The paper trail

The physical check

Ingredient & safety review

Climate-controlled storage

If it’s fake, you get double.

One source of truth.

Questions, answered.